Executive Team


Charles S. Sweeder, CPA

President and CEO

Charles (Chuck) Sweeder is the President and Chief Executive Officer of Keystone Human Services. He is a strong advocate for the people who choose to receive services from KHS, employees, and their families, and works to make Keystone’s mission and vision real in people’s lives. Under his leadership, Keystone Human Services is growing in its mission to create more inclusive communities where all people have opportunities to live full, meaningful lives.

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Jennifer Allison, MA, SPHR, SHRM-SCP

Vice President, Human Resources

Jennifer Allison has held administration, management, consulting and executive positions in private, public and non-profit organizations encompassing over 20 years of experience. She has extensive involvement in employee relations, managing change/organizational transitions, mergers and acquisitions, market trend analysis, leadership development, strategic planning, project management, process improvement, organizational effectiveness, talent acquisition, employee development and retention, problem resolution/mediation, and the design and implementation of performance/compensation/benefit systems.

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Bob Bausinger

Robert Bausinger

Vice President, Operations, Risk Management, Property Management

Robert (Bob) Bausinger is the Vice President of Operations, Risk Management, and Property Management. In addition, he oversees Capital Area Head Start and Susquehanna Service Dogs.

Bob began his career with Keystone Human Services in 2007 when he served as the Executive Director of Keystone Human Services in the North Central region. In 2012, he moved into the role of Director of what was then called Keystone Children and Family Services.

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Michele Chang

Vice President, Compliance and Corporate Integrity

Michele Chang serves as Keystone Human Services’ Vice President of Compliance and Corporate Integrity. She is an attorney who brings nearly 20 years of experience in managing and directing compliance departments in a variety of hospital and health care settings. She is responsible for the oversight of the corporate compliance program across the organization, functioning as an independent and objective body that reviews and evaluates compliance issues within the organization.

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John Jabour

Vice President and Chief Information Officer

As Vice President and Chief Information Officer, John Jabour is responsible for directing the overall information strategy and technology vision for Keystone Human Services.

John has over 20 years of experience with information technology and operations leadership. He has broad experience in all areas of information technology including cloud strategies, collaboration technology, strategic development, transformation, project management, mergers and acquisitions, enterprise applications, infrastructure, information security, and IT governance.

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Dr. Kristine Koontz

Vice President, Quality

Dr. Kristine Koontz brings over 25 years of experience in behavioral and physical health systems to her role at Keystone Human Services. As Vice President of Quality, Dr. Koontz is responsible for oversight and supervision of critical quality across the organization. In addition to her passion for quality management, innovation, and support of evidence-based clinical practices, Kristine has special interest in the areas of behavioral medicine, the translation and application of proven quality management methodologies into clinical contexts, and the development of administrative structures that streamline operational processes, inform and support clinical activities, and evaluate outcomes.

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Kristine Saylor

Kristine Saylor

Vice President, Finance

Kristine (Kris) Saylor brings extensive finance experience to her role as Vice President of Finance for Keystone Human Services. She joined the Finance team in 2010 as the Regional Director of Finance and then Regional Controller, serving as a liaison between Operations and the Vice President of Finance. In 2018, she assumed the role of Chief Financial Officer of Keystone Service Systems and Keystone Autism Services. Over the past few years, her role has expanded to include all of Keystone Human Services.

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Laura Tieman

Vice President, Operations and Business Development

Laura Tieman is the Vice President of Operations and Business Development and brings almost 30 years of human services experience to her work. Laura has demonstrated success in the areas of strategic planning, expansion of services, developing innovative new service models, consulting, project management, and routine oversight of programs and operations. She leads mission-driven growth and expansion efforts, building on the work of creating inclusive communities and changing lives.

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Kristopher Weaver

Vice President, Development

Kristopher (Kris) Weaver brings extensive experience in development, sales, and financing to his role as Vice President of Development for Keystone Human Services. He is responsible for creating and implementing Keystone’s development plan, including designing, developing, and directing community-based development programs, and overseeing fundraising strategies and events, donor development, and capital campaigns. He also has oversight of Keystone’s digital communications, ensuring consistent messaging that aligns with our mission through all communications channels.

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Greg Wellems

Gregory Wellems

Vice President, Operations

Greg Wellems serves as the Vice President of Operations for Keystone Human Services, with oversight over Intellectual Disability Services in Pennsylvania and Delaware, as well as Partnerships for People in New Jersey.

He began his career in 1988 as a Direct Support Professional. Since joining KHS, he has championed the growth of community services, doubling the number of people receiving supports through Supported Employment and Supported Living. He is also a strong advocate for incorporating technology into human services and has led the develop of the first smart home models for supporting people with cognitive disabilities.

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Dennis W. Felty

Founding President

Dennis Felty has been in a leadership role of the community mental health and intellectual disability movement since 1968. He was a co-founder of Keystone Human Services in 1972 and served as its President until November 2016, at which time Dennis transitioned to his role as Founding President and continues to support KHS through his board service and as a consultant to KHS’s President. Dennis’ vision and leadership has been instrumental in developing KHS into a nonprofit organization that is committed to helping people with disabilities become valued and contributing members of the community.

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