Intellectual Disability Services

Keystone Human Services’ Intellectual Disability Services supports people with intellectual disability to live full, meaningful lives in their communities. Understanding the importance of natural supports, individuality, respect, and choice, we encourage people to build relationships, actively participate in the community, and pursue their goals.

Technology and Increased Independence

Technology is transforming services, decreasing people’s reliance on paid supports and increasing their independence. We aim to support people to move into less formal environments with more traditional services rather than permanent ones. Smart technology and remote supports give people freedom to live more independently and still have access to support when they need it.

Consultation to Develop Community-Based Services

We offer consultation and technical assistance to develop and implement community-based services.

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Life Sharing
Supported Employment
Residential Services
Behavior Support Services
Community Participation Support

“I became a Life Sharing Provider to make a difference in someone’s life. What I didn’t expect was how much they would add to my life!” – Ann Scott

Life Sharing offers people with an intellectual disability an opportunity to be part of a family and fully participate in community life, enjoy and share life experiences, build mutual relationships, and learn new skills and responsibilities.

When you invite someone with a disability into your home to share your lives, you’re making a difference in that person’s life. You’re providing support for someone to learn new things and become more independent.

Learn more about Life Sharing and becoming a Life Sharing Provider

Availability: Pennsylvania, New Jersey, Moldova

Everyone who has the desire to work should have the opportunity to pursue and maintain competitive, meaningful employment. Supported Employment provides the support people need to successfully find and maintain a job.

Each person works with a certified Employment Specialist to develop a flexible, personalized employment plan, taking their vocational strengths and interests into account.

Through the Discovery process, each person evaluates their interests based on specific aspects of the job market, as well as their skills, strengths, and the conditions under which they work best.

During Job Development, Employment Specialists facilitate relationships between the person and their employer, and work to match the needs of the employer with the skills, strengths, needs, and interests of the person.

Once the person has secured a job, an Employment Specialist then provides systematic instruction to assist the person to learn the skills necessary to successfully perform that job. Through subsequent job coaching, each person receives support to meet employment expectations, address job-related issues as they may arise, and maintain long-term employment.

People may also receive assistance to develop a personal business or find employment based on a personal assessment process.

Availability: Connecticut, Delaware, New Jersey, Pennsylvania

In Residential Services, known as Community Living Arrangements in Connecticut, adults live in licensed or unlicensed KHS-owned or rented homes. Based on the idea that all people engage in lifelong learning, each person receives support to build or maintain the skills to live in the community, live more independently, and participate meaningfully in community life.

We take a person-directed approach and tailor services to each person’s goals and needs with respect for personal routines, rights, independence, privacy, and access to opportunities for personal growth.

Services include assistance, support, and guidance in:

  • Health maintenance
  • Self-care
  • Decision-making
  • Home management
  • Personal resource management
  • Communication
  • Mobility and transportation
  • Relationship development and socialization
  • Personal adjustment
  • Participation in the community
  • Use of community resources

Availability: Delaware and Pennsylvania (as part of Residential Services)

Designed to increase independence and inclusion in family and community life, Behavior Support Services focus on developing a person’s adaptive behaviors and functional skills.

Under supervision of a licensed psychologist, our professionals work with each person to develop a behavioral support plan based on the person’s strengths, challenges, and goals. On-going training is provided for each person, their family, and the staff supporting them.

Availability: Pennsylvania

Provided in a variety of integrated community locations, Community Participation Supports (CPS) provides each person with the opportunity to achieve their personally identified goals for community involvement and employment. Each person receives support within the community to explore and develop their interests, preferences, skills, and strengths, which may include:

  • Participating in organizations or associations
  • Developing social networks
  • Pursuing adult learning opportunities
  • Volunteering
  • Using local transportation

Services are provided by direct support professionals for 4-6 hours per day, Monday through Friday.

Community Companion Homes
Individualized Day Support
Individualized Home Support
Community-Based Services in New Jersey

Availability: Connecticut

The Community Companion Home model is a licensed foster care arrangement that offers adults with intellectual disability the opportunity to thrive in a home environment.  After an extensive matching process managed by the Connecticut Department of Developmental Services, Key Human Services supports the families who open their homes to a new family member through this program.

We carefully monitor each home to ensure that appropriate services are in place and offer support and direction to the family. During the day, the new family member would be employed or enrolled in school, a vocational program, or a day program, as appropriate to their abilities and interests. The family actively participates in teaching self-care and social skills and provides a positive home environment. Each family receives financial reimbursement for opening their home and supporting the new family member.

Community Companion Homes are licensed and funded by the Connecticut Department of Developmental Services. For more information about the process and how to apply to be a family provider, visit

Availability: Connecticut

Adults receive support to achieve their goals related to work or community participation. Each person develops and implements a support plan to work toward those goals, which may include developing friendships, pursuing employment, participating in community activities, and learning other skills.

Availability: Connecticut

This flexible service varies based on each person’s living arrangement and unique needs. Adults who choose to live in an apartment setting receive support to build relationships, locate safe and affordable housing, find employment, and develop daily living skills.

Individuals living with their families receive comprehensive support, which may include developing a behavior plan, navigating medical appointments, providing transportation, mentoring a child or adult in recreational activities, and developing life skills.

Funding may be provided by the Department of Developmental Services, or by the Department of Children and Families in Connecticut, depending on eligibility.

Availability: New Jersey

Community-Based Services offer support for people to participate meaningfully within their community. Available at home or within the community, people pursue volunteer opportunities and other community activities and build their daily living skills.

Supported Living
Housing Transition and Tenancy Sustaining Services
Hotline Support Service

Availability: Pennsylvania

In Supported Living, each person receives support to live in their own home, which they lease, rent, or own, and to acquire, maintain, or improve their skills to live more independently.

People may receive support in:

  • Self-care
  • Health
  • Wellness
  • Meal preparation
  • Personal resource management
  • Communication
  • Transportation
  • Relationship development
  • Personal adjustment

In addition, people may receive support to access community resources and participate in the community.

The type and amount of services a person needs are determined based on an assessment and the person-directed planning process. Services are designed to support the person to achieve their goals as stated in their individual support plan.

On-call staff are available 24 hours per day, if needed.

Behavior Support Services and Nurse Case Management are available, if needed.

Availability: Pennsylvania

Within Housing Transition and Tenancy Sustaining Services, Housing Specialists assist people to own, rent, or lease their own homes and be successful homeowners or tenants. Each person receives support in their housing search and the application process, as well as with securing financial assistance or other resources to cover expenses such as security deposits, moving costs, furnishings, environmental modifications, and other one-time expenses.

Housing Specialists may also provide support to find and establish a relationship with a housemate.

In addition, each person received education on the role, rights, and responsibilities of the tenant and landlord.

Housing services are limited to 160 hours per year.

Availability: Moldova

People with disability in Moldova have access to a free hotline service to report violations of their rights and access support and information.

The service includes:

  • Informational assistance and counseling over the phone
  • Multidisciplinary collaboration to address rights violations
  • Identification of suspected rights violation and notification of authorities and partner organizations
  • Notifications of risks to the life, safety, and integrity of people with disability

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